Route Package Protection

• Doesn't BrandED Cover lost or stole packages?

  At BrandED, we take customer service very seriously and always try our best to resolve issues for our customers as quickly as possible, However we do not cover packages that are lost or stolen once the carrier has your package in their possession. But by purchasing shipping insurance with Route, ...

• How do I file a claim for a lost, stolen or damaged package with Route?

  You can file a one-click claim through the email that Route sends you after you check out, or you can file here.

• Is Route a Licensed Insurance Company?

  Yes. Route is a licensed insurance company and they are partnered with Lloyds of London, one of the biggest names in shipping insurance.

• What are Route's Terms & Conditions?

  Route’s terms and conditions are listed here.

• What is Route?

  Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Route ensures that customers get what they paid for, and allows for easy reordering with one simple click. Review the policies here to understand which lost, stolen, and damaged items Route wi...

• What is Route Package Protection?

  In an effort to provide more safety, assurance, and insurance for our customer, we’re happy to announce thatBrandED is now integrated with Route Package Protection. Route is a shipping insurance company that offers complete protection for Art of Tea shipments and orders. Simply add Route to your ...